Privacy & Cookies Policy

Privacy

Personal information AMD Amazing Designs may collect about you

AMD Amazing Designs may collect personal information which we receive when:

• you use our website

• you use our services

• you contact us or

• you are a recipient of our services

This may include information:

• which you provide where you

– contract with us

– contact AMD Amazing Designs directly in writing or by phone

We may collect the following types of information:

• your name, address, email address, telephone number(s) and other contact details

• information required to provide you with a service, and details of our services that you have used

• your company’s name, your position in the company; the company’s address, company’s email address and telephone number

• information collected through your use of AMD Amazing Designs websites. Please see the Website Cookie Policy for more information

• details of any enquiry or complaint you make to AMD Amazing Designs

Why AMD Amazing Designs collects personal information

AMD Amazing Designs collects your personal information to:

• enhance or improve customers’ experience of our products and services and our website

• improve and develop its services

• meet its legal and regulatory obligations

How AMD Amazing Designs collects personal information

AMD Amazing Designs collects personal information:

• Directly from customers: e.g. when a customer signs up to receive our services

Who sees the personal information that AMD Amazing Designs holds

Customer’s personal information may be provided to:

• AMD Amazing Designs

• Third Parties (including the police, law enforcement agencies, credit reference and fraud prevention agencies and other bodies) to protect our or another person’s rights, property, or safety e.g.

– to exchange information to protect against fraud and to reduce payment risks

– in connection with the prevention and detection of crime

Disclosures of personal information required by law

AMD Amazing Designs may be required to disclose certain personal information because it is required by law or for the purposes of legal proceedings.

Fraud prevention

If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies.

Law enforcement agencies may access and use this information.

We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:

• Checking details of job applicants and employees

Please see below for details of how to contact us if you wish to access your personal information or details of relevant fraud prevention agencies.

Transfers of personal information outside the UK

AMD Amazing Designs will never transfer personal information about customers to third parties located outside the UK.

Keeping personal information secure

AMD Amazing Designs is committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.

How long do we keep personal information

AMD Amazing Designs will only retain customers’ personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.

Keeping personal information accurate

AMD Amazing Designs will ensure that personal information is kept accurate and up to date as far as is reasonably possible. However, AMD Amazing Designs relies on customers to ensure that some of the information it holds about them is accurate and up-to-date. We encourage customers to inform AMD Amazing Designs of any changes to their information.

Access to personal information

AMD Amazing Designs provides customers with access to their personal information and the opportunity to amend and update their details in order to keep the information up-to-date and accurate.

• Information provided through the registration process

– You can see the information you have provided to us through the registration process by contacting AMD Amazing Designs. You can also change or delete this information including any consent you have provided to receive marketing communications

• Requesting a copy of your information

– You can request details of personal information AMD Amazing Designs holds about you, including our databases, by contacting us. See ‘How to contact us’

– Requests must be made in writing and there is a £10 fee for each request. Proof of identification is required in order to protect your information. We also require sufficient details to be able locate your information. For example, dates and details of the website, product or services that you have used. An optional application form may be provided to assist us in locating the information you require.

Marketing

A customer may allow AMD Amazing Designs to provide them with information about products and services, which may be of interest to them. AMD Amazing Designs will only do this where a customer has agreed to receive such information.

You agree to receive marketing information:

• from AMD Amazing Designs about our products and services by choosing not to opt-out on your registration form for an AMD Amazing Designs website or service

• from AMD Amazing Designs about its similar products and services where you provide your details in the course of purchase or negotiations for the purchase of a product or service

The marketing channels used may include all means of communication e.g. email, post, phone, SMS text message and other electronic means. If electronic channels are to be used this will be specifically stated when we collect your details.

Changing your marketing preferences

You can change marketing preferences at any time.

• Marketing preferences provided through

– You can change your preferences for receiving marketing communications at any time by contacting AMD Amazing Designs.

Cookies

You can request changes to other marketing consents provided to AMD Amazing Designs by writing to our Information Rights Team (see ‘How to contact us’).

• Cookies are text files placed on your computer when you use a website. For details of Cookies used by AMD Amazing Designs website, including targeting or advertising cookies, please refer to the Cookies Policy below.

Links to other websites

AMD Amazing Designs website may include links to other sites. We will make every effort to provide links to high quality, reputable sites but are not responsible for their privacy practices, site content, or the services they offer.

Changes to our privacy policy

We will keep our privacy policy under regular review and will place any updates on this webpage. This privacy policy was last updated March 2024.

How to contact us

Anyone with queries or complaints relating to products or services provided by AMD Amazing Designs can contact AMD Amazing Designs for assistance:

AMD Amazing Designs

Narrowboat Southern Comfort

Leeds to Liverpool Canal

Email: AMazingDesigns2023@outlook.com

Telephone: 07983 715 738